After the course has been assigned, Admins and Employees are able to take courses. Account Owners cannot take courses. If they would like to, they would need to invite themselves as an Employee or Admin.
- Login to Done Desk
- Go to “Training”
- Click “Assignments”
- Click “Take Course” next to the course
Once the course has been passed, Employees and Admins are able to “View Material” again until their compliance expires or “Retake Course” if the compliance has expired. Courses are re-assigned once the compliance expires.