How do you suspend or terminate an employee?

Learn how to suspend or terminate employees within Done Desk while still maintaining their records.

If an employee is no longer with the practice or has been suspended, the Account Owner and Admins can use the steps below to remove them from Done Desk.  

  1. Log in the Done Desk
  2. Go to “Employees”
  3. Click “Employee Records”
  4. Find the employee’s name
  5. Click the menu under “Actions”
  6. Click either “Suspend” or “Terminate”