How do you add time entries?

The Account Owner and Admins can use the steps below to fill in missing entries.

  1. Login to Done Desk
  2. Go to “Employees”
  3. Click “Time Sheets”
  4. Click the employee’s name
  5. Set the appropriate time frame
  6. Click the day
  7. Click “+New Time Entry”
  8. Select the entry type
  9. Enter the appropriate date and time
    NOTE: On the occurrence section, if you use the arrow keys, it will change the date and reset the time to midnight.  Use the mouse to adjust the date and time.
  10. Save